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SUMMARY:HDI Minnesota miniCON2024
DTSTART;TZID=US/Central;VALUE=DATE-TIME:20240516T130000
DTEND;TZID=US/Central;VALUE=DATE-TIME:20240516T184500
DTSTAMP;VALUE=DATE-TIME:20240112T215552
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DESCRIPTION: Join us at HDI Minnesota miniCON2024! Our upcoming mini 
 conference taking place at Infinite Campus in Blaine\, Minnesota will 
 feature an array of insightful sessions and discussions focused on 
 exploring the pivotal themes of leadership\, technology\, and the 
 invaluable insights from our front-line analysts and commencing with a 
 keynote address by our special guest speaker\, Kirk Weisler. miniCON2024 
 promises to be an exceptional event\, bringing together IT service and 
 support professionals like yourself for a day of learning\, networking\, 
 and inspiration. This year&rsquo\;s conference will focus on crucial 
 topics including leadership\, technology\, and front-line analyst 
 insights\, designed to equip you with the knowledge and tools needed to 
 excel in today&rsquo\;s rapidly evolving IT landscape. Key Highlights: 
 Engaging sessions on leadership strategies for IT professionals. Exploring
  the latest technological innovations driving IT service excellence. 
 Insights from front-line analysts sharing their experiences and best 
 practices. And the highlight of the event\, a keynote address by renowned 
 speaker Kirk Wiesler. Kirk is a respected leader in the IT industry and 
 his keynote address promises to be enlightening and inspiring\, offering 
 valuable insights and perspectives that you won't want to miss. Tracks: 
 Leadership: Explore strategies for effective leadership in IT service and 
 support teams\, led by seasoned industry veterans. Technology: Gain 
 insights into the latest technological advancements revolutionizing IT 
 service delivery and management. Analyst/Front Line: Engage in discussions
  with front-line analysts and leaders\, sharing their experiences\, 
 challenges\, and best practices for enhancing customer satisfaction and 
 support efficiency. Agenda 1:00-1:30 &ndash\; Check-in/Registration and 
 Networking 1:30-1:45 &ndash\; Welcome and HDI MN Chapter News 1:45-2:45 
 &ndash\; Keynote (Kirk Weisler) 2:45-3:00 &ndash\; Break 3:00-3:45 
 &ndash\; Breakout Session 1 Leadership Track &ndash\; Gina Montague: 
 Onboarding (Rushmore Room) Technology Track &ndash\; Marc Child: Social 
 Engineering (Bluegrass Room) Analyst/Front-Line Track &ndash\; Panel 
 Discussion: Key Successful Factors for Customer and Desktop Support 
 Analysts (Sagebrush Room) 3:45-4:00 &ndash\; Break 4:00-4:45 &ndash\; 
 Breakout Session 2 Leadership Track &ndash\; Jim Johnson: Demand for 
 Skilled Talent (Rushmore Room) Technology Track &ndash\; Matt Beran: AI in
  Support and Service&mdash\;Past\, Present and Future (Bluegrass Room) 
 Analyst/Front Line Track &ndash\; Jessica Clarkson: The League of Legends:
  Crafting Your Superhero Dream Squad (Sagebrush Room) 4:45-5:00 &ndash\; 
 Break 5:00-5:15 &ndash\; Closing Ceremony (Kirk Weisler) 5:15-6:45 
 &ndash\; Happy Hour\, Prize Drawings and Networking This conference 
 promises to be an enriching experience\, offering networking opportunities
  with fellow professionals\, thought leaders\, and experts in the field. 
 REGISTER below today to secure your spot at this exclusive event. 
 Oh&hellip\;and bring others from your team! We look forward to welcoming 
 you to an insightful and inspiring day at HDI Minnesota&rsquo\;s 
 miniCON2024! 
LOCATION:Infinite Campus\, 4321 109th Ave NE\, Blaine\, MN 55449
PRIORITY:5
URL:https://www.hdilocalchapters.org:443/events/hdi-minnesota-minicon-1
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