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PRODID:-// HDI Local Chapters//Silkstart Technology Inc.//
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DTSTART;VALUE=DATE-TIME:20260308T020000
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DTSTART;VALUE=DATE-TIME:20261101T020000
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SUMMARY:ITSM Summit by Seattle HDI
DTSTART;TZID=US/Pacific;VALUE=DATE-TIME:20250313T150000
DTEND;TZID=US/Pacific;VALUE=DATE-TIME:20250313T170000
DTSTAMP;VALUE=DATE-TIME:20241205T163833
UID:6751d70996385f05cbd02121
DESCRIPTION: This is onsite at Quadrant Technologies in Redmond\, WA 1. 
 Welcome by Seattle HDI Chapter President 2. Keynote Speaker: Terry 
 Williams\, CIO\, Open Door Community Health - Keynote Speaker Topic: A 
 CIO&rsquo\;s IT Journey &ndash\; Challenges &amp\; Change in 
 Today&rsquo\;s Tech Landscape 3. Topic Speakers Prakash Nagarajan\, CVP\, 
 Quadrant Technologies Topic: The Impact of AI on ITSM in 2025 &amp\; 
 Beyond Jeff Sommerfield\, Knowledge Mgr/ITSM AI Chatbot\, Pfizer Topic: 
 The Benefits of Knowledge(KCS) &amp\; Building a Knowledge-Driven Culture 
 4. Panel Discussion Moderators: Tony North &amp\; Lavina DSilva Panelist: 
 Terry Williams\, Prakash Nagarajan\, Jeff Sommerfield 5. Chapter Gift 
 Raffle 6. Happy Hour by Seattle HDI 
LOCATION:Quadrant Technologies\, 5020 148th Ave NE Ste 250\, Redmond\, WA 
 98052
PRIORITY:5
URL:https://www.hdilocalchapters.org:443/events/itsm-summit-by-seattle-hdi
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