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Bytes & Banter Episode 27: The ITSM Playbook®: Build a Future-Proof Tech Career in IT Service Management

Bytes & Banter Episode 27: The ITSM Playbook®: Build a Future-Proof Tech Career in IT Service Management

Your Roadmap into IT Service Management: Episode 27 of Bytes & Banter

Technology careers are evolving faster than ever, and for early-career IT professionals, the path forward can feel overwhelming.

In the latest episode of Bytes and Banter, Rina Brahmbhatt shares her journey from a first job at the UK Post Office to becoming an ITIL® Master, consultant, and author of The ITSM Playbook®: Build a Future-Proof Tech Career in IT Service Management.

Her book offers practical guidance for certifications, career transitions, and building a long-term future in IT service management. It’s a resource designed to bridge the gap for early-career professionals navigating the complex world of tech careers.

📘 Get the first chapter of The ITSM Playbook® free: http://www.itsmplaybook.com/
🎧 Watch the full episode: https://youtu.be/r5mX46uRdr8

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Catch the full video here of Episode 27: Your Roadmap into IT Service Management featuring Rina Brahmbhatt.

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 September 20, 2025