Bytes & Banter Episode 21: Curiosity, Community, and Change: A New Take on Leadership with Sarah Nicastro June 12, 2025 Curiosity, community & change—Sarah Nicastro shares a fresh take on leadership in the AI era. Read More
June 6, 2025 Edition of Support World News June 09, 2025 HDI SupportWorld Newsletter Summary Read More
May 2, 2025 Edition of Support World News May 07, 2025 From Strategy to Experience: Humanizing IT Support in the Digital Age Read More
April 25, 2025 Edition of Support World News April 25, 2025 What’s Driving Effective IT Today? People, Processes, and Purpose. Read More
HDI Atlanta | Summer Social June 26 Come join HDI Atlanta and our local community for our Summer Social at Mutation Brewing! Read More
Virtual Community: Look Beyond Response Times: Traditional vs. Current Support KPIs in an ever-changing world July 8 The critical evolution of Key Performance Indicators Read More
Gone Fishing with HDI Minnesota July 17 Boat Minnetonka as we host you and 40 of the best service and support professionals of Minnesota. Read More
