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Bilingual IT Support Technician

    Bilingual IT Support Technician

    • This job is expired.

    • Josh Nelson

    • At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide.

    • St Petersburg FL
    • 23 Mar 2023
    • 22 May 2023

    • Click the link to apply

    • Full Time
    • Frontline Support
    • https://powerdesigninc.wd5.myworkdayjobs.com/en-US/PDI/job/FL-St-Petersburg/Bilingual-IT-Support-Technician_R7667-1/apply?q=IT%20Support

    about the position…

    Are you techy and you know it? If so, you might be our next Bilingual IT Support Technician Level I! We are looking for a computer whiz who will serve as the point of contact for all IT-related incidents and service requests. The role of the IT Support Technician is to provide top-notch customer service and innovative proactive solutions to all employees. 

     

    position details/responsibilities…

    • Identify, diagnose and resolve technical issues through hands-on support and training. 
    • Support multiple projects related to upgrading software, configuring systems and applications, and network troubleshooting in a high volume, fast-paced work environment. 
    • Assist other departments with technology and the setup of new workstations.
    • Prioritize requests in order to meet established timelines.
    • Organize asset requests, applications, security and other IT projects. 
    • Serve as customer liaison at our Tech Deck. 

     

    here’s what we’re looking for…

    • 1-2 years of relevant IT support experience.
    • Strong computer skills, including proficiency in Microsoft Office products.
    • Bilingual (English and Spanish) is required.
    • Bachelor’s degree in computer science or related field is preferred, but not required.
    • Ability to provide consistent, world class level of service.
    • Highly motivated tech guru with the skills and ability to adapt to constantly changing priorities.
    • Proactive mindset focused on continuous growth.
    • Demonstrate and uphold all of Power Design’s core values, which include integrity, accountability, teamwork, innovation and growth.
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    Josh Nelson



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