Skip to Main Content

HDI Local Chapters - Awards

Get Respect and Recognition! You have earned it!

After the last 18 months of going above and beyond, stop and celebrate the rockstars in your support organization. The 2021-22 HDI Awards provide a platform to showcase your people, create value for your organization and inspire all professionals in the service and support industry.

HDI Awards for Best Service and Support Analyst and Technician are an easy (and free) way to acknowledge your team’s efforts. The process of completing the entry form allows you to pause and consider what (and who) contributed to your success and where you can go from here.

This toolkit provides everything you need to know about nominating for one of the awards: dates and deadlines, categories and criteria, tips and tricks, and more.

•Free - No membership required
•Easy way to recognize the performers on your team
•Local and National Recognition for your company
 

Best Service and Support Analyst

Formerly Analyst of the Year

Is there an outstanding frontline technical support professional (support center analyst, help desk professional, or customer service representative) in your organization that you feel deserves recognition for their commitment, dedication, and service to your customers? Does the analyst sitting next to you provide outstanding support, or does someone you know demonstrate a commitment to excellence that sets an example for others to follow? Does someone on your team consistently go above and beyond the call of duty? Here’s your opportunity to see them recognized for their efforts!

Selected Evaluation Criteria


Best Service and Support Technician

Formerly Desktop Support Technician of the Year

Is there an outstanding desktop support technician in your organization who you feel deserves recognition for their commitment, dedication, and service to your customers? Does the technician who visits your desk provide outstanding service? Does someone on your team consistently exceed expectations? Here’s your opportunity to see them recognized for their efforts!

Selected Evaluation Criteria

 

<>>

Enter your text here.

Our Sponsors

Check out opportunities to sponsor our national organization or the local chapters. 

Join today and take advantage of new member benefits

Member discounts, exclusive content, up-to-the-minute notifications and more.