Get Respect and Recognition! You have earned it!
After the last 18 months of going above and beyond, stop and celebrate the rockstars in your support organization. The 2021-22 HDI Awards provide a platform to showcase your people, create value for your organization and inspire all professionals in the service and support industry.
HDI Awards for Best Service and Support Analyst and Technician are an easy (and free) way to acknowledge your team’s efforts. The process of completing the entry form allows you to pause and consider what (and who) contributed to your success and where you can go from here.
This toolkit provides everything you need to know about nominating for one of the awards: dates and deadlines, categories and criteria, tips and tricks, and more.
Best Service and Support Analyst
Formerly Analyst of the Year
Is there an outstanding frontline technical support professional (support center analyst, help desk professional, or customer service representative) in your organization that you feel deserves recognition for their commitment, dedication, and service to your customers? Does the analyst sitting next to you provide outstanding support, or does someone you know demonstrate a commitment to excellence that sets an example for others to follow? Does someone on your team consistently go above and beyond the call of duty? Here’s your opportunity to see them recognized for their efforts!
Best Service and Support Technician
Formerly Desktop Support Technician of the Year
Is there an outstanding desktop support technician in your organization who you feel deserves recognition for their commitment, dedication, and service to your customers? Does the technician who visits your desk provide outstanding service? Does someone on your team consistently exceed expectations? Here’s your opportunity to see them recognized for their efforts!
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