June 27, 2025 Edition of Support World News June 28, 2025 HDI SupportWorld News Recap: Elevating the Service Desk, Leadership, and Feedback Culture Read More
Bytes & Banter Episode 22: Building Future-Ready Tech Teams: A Conversation with Matt Deneroff June 26, 2025 How tech leaders are tackling the talent gap and building teams ready for what’s next. Read More
Bytes & Banter Episode 21: Curiosity, Community, and Change: A New Take on Leadership with Sarah Nicastro June 12, 2025 Curiosity, community & change—Sarah Nicastro shares a fresh take on leadership in the AI era. Read More
June 6, 2025 Edition of Support World News June 09, 2025 HDI SupportWorld Newsletter Summary Read More
Virtual Community: Look Beyond Response Times: Traditional vs. Current Support KPIs in an ever-changing world July 8 The critical evolution of Key Performance Indicators Read More
Gone Fishing with HDI Minnesota July 17 Boat Minnetonka as we host you and 40 of the best service and support professionals of Minnesota. Read More
