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Generative AI Real-Life Use Cases

21 Mar 2025
1:00pm - 2:30pm EDT

Generative AI is revolutionizing the IT service and support industry by enhancing efficiency, personalization, and problem resolution. It is widely used in creating intelligent virtual assistants and chatbots that provide 24/7 customer support, handle routine queries, and escalate complex issues to human agents. AI-driven tools can automatically generate responses to technical problems, create step-by-step troubleshooting guides, and even draft knowledge base articles for common issues. Generative AI also aids in software debugging by suggesting fixes and generating relevant code snippets, reducing downtime and accelerating development cycles. Additionally, it can predict potential system failures through anomaly detection and generate proactive maintenance plans, improving service reliability and customer satisfaction. Join our esteemed panelists to learn how they are using Generative AI in their everyday lives.

We want to make sure your questions about Generative AI are answered! If you have a specific question you'd like to have addressed, please submit them here and we'll do our best to get them added to the lineup for our panelists.

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21 Mar 2025
1:00pm - 2:30pm EDT

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