Event Details
The IT Service & Cyber Defense Forum is a focused, two-track conference designed for professionals who are responsible for delivering reliable technology services and protecting the organizations they support.
In today’s environment, IT operations and cybersecurity are no longer separate functions—they are interconnected disciplines that must work together to ensure resilience, trust, and continuity. This forum brings those worlds together in a practical, engaging format.
What to Expect:
- Two dedicated tracks tailored to your role and interests:
- IT & ITSM Track: Explore service management best practices, operational efficiency, customer experience, and modern support strategies.
- Cyber Defense Track: Gain insight into threat detection, incident response, risk management, and building a security-first culture.
- Four dynamic speakers who bring real-world experience, actionable insights, and engaging delivery—focused on what actually works in today’s environments.
- Actionable takeaways you can bring back to your team immediately—whether improving service delivery, strengthening security posture, or aligning both.
- Meaningful networking opportunities with peers across IT, service management, and cybersecurity disciplines.
Who Should Attend:
- IT Service Desk & Support Leaders
- ITSM Professionals & Practitioners
- Cybersecurity Leaders & Analysts
- Technology Managers & Directors
- Anyone responsible for delivering or securing technology services
Agenda:
3p - Welcome to the Chapter Meeting, Chapter President
3:15p - Why Seattle HDI, how we impact our community
Cybersecurity Track (Room A)
3:30p - Future of Cybersecurity and AI with Boris G
Boris Goncharov, Chief Strategy Officer, Amatas
4:15p - A CISO's Journey - Learn Your Security Path
Tom Greer, CISO, Sollucio Partners
IT & ITSM Track (Room B)
3:30p - AI Ethics & Governance: Trustworthy Systems for Support
Tony North, Director Technology Support, City of Seattle
4:15p - Why Security Starts with Identify Access
Dan Ly, Software Executive, SailPoint
My Attendance
When
Location
- Bellevue City Hall
