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Service Desk Specialist - Boca Raton, FL

    Service Desk Specialist - Boca Raton, FL

    • This job is expired.

    • Nate Smith

    • Healthcare's helping hand.

      Enjoy what you do while contributing to a company that makes a difference in people’s lives. CHG Healthcare, in Boca Raton, FL, is one of the largest providers of healthcare staffing in the country. Through our trusted brands – CompHealth, Weatherby Healthcare, RNnetwork, Foundation Medical Staffing and Global Medical Staffing – we provide temporary and permanent placement of healthcare providers all over the country. We touch the lives of millions of patients every year. When your day-to-day routine contributes to this important work, it’s easy to get excited about what you do!

    • Boca Raton, Florida
    • 02 Oct 2019
    • 01 Dec 2019

    • https://www.chghealthcare.com/#careers/job/2019-4801

       

      To have your resume reviewed by Talent Acquisition, click the link then “Apply” at the top of the screen.

    • Full Time
    • Frontline Support
    • https://careers-chghealthcare.icims.com/jobs/4801/service-desk-specialist/job?mode=apply&apply=yes&in_iframe=1&hashed=-336202981

    The Service Desk Specialist position provides phone and desk side support for computer hardware and software, copiers, printers, faxes, and phone systems. 

     

    Your role.

    • Provide first level support for resolution of client computer problems and requests
    • Monitor systems and review system logs for problems
    • Provide desktop support for computer hardware and software
    • Deploy and maintain workstation hardware and software
    • Perform proactive maintenance on copiers, printers, fax machines and other related IT hardware
    • Provide Network support for IP addressing, wiring, printer mappings, and file share mappings
    • Track and maintain workstation hardware and software inventory
    • Provide phone system support, including smart phone and tablet type devices

    We're looking for people who:

    • Excellent customer relation’s skills and good phone manners
    • Prioritize and manage time and requests efficiently
    • PC knowledge of hardware and software
    • Knowledge of Windows operating systems and common Windows applications
    • Knowledge of data networks
    • Able to deal with stressful situations in a courteous and friendly manner
    • Excellent attention to detail
    • Knowledge of voice and data systems
    • Programming and Scripting languages
    • High school diploma or equivalent
    • Experience supporting PC hardware & software
    • Experience working on an information systems helpdesk
    • Interact with clients, team members, and other employees in a courteous, respectful, and business-like manner
    • Ability to manage multiple tasks at one time
    • Able to lift and carry 30 lbs ten feet
    • Able to assess and understand needs and problems and follow up on these in a timely manner

     

    In return, we offer:

    • Competitive pay
    • Comprehensive training
    • Opportunities for continuous growth in the role
    • Medical, dental, vision, and 401(k) matching
    • Generous PTO and holidays
    • Tuition assistance
    • On-site health center
    Apply Now
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    Employer

    Nate Smith



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