Bytes and Banter Episode 34: Built to Last (Session 403): How Kwik Trip Is Creating a Sustainable Knowledge Culture April 15, 2026 Building a knowledge culture takes intention. See how Kwik Trip does it in SSW Session 403. Read More
April 10, 2026 Edition of Support World News April 11, 2026 HDI SupportWorld: Retention, Resourcefulness, and Rethinking Career Growth in IT Support Read More
April 3, 2026 Edition of Support World News April 03, 2026 HDI SupportWorld: Strengthening Knowledge, Data, and Readiness for Smarter Service Management Read More
HDI Local Chapters Monthly Newsleter April 03, 2026 HDI Local Chapters monthly newsletter for April 2026 Read More
The Future of the Service Desk with Digital Employee Experience April 16 HDI Ohio April Event Sponsored by nexthink! Read More
SFHDI - AI in Action: Real Stories from Support Operations April 16 Real-world AI in support—shared by practitioners, shaped through conversation. Read More
The Perfect Knowledge Base is a Myth: Embracing MVP KM for Modern ITSM April 16 Your knowledge base should not be a digital graveyard. In this session, we’ll challenge the myth tha Read More
