Artificial Intelligence is transforming the way organizations operate, but technology progress does not automatically mean progress for everyone.
In the latest episode of Bytes and Banter, host Rocky McGuire sits down with David Barrow, ITIL 4 Master and Ambassador, to explore how organizations can approach AI with a more human-centered mindset.
David shares insights on:
- Co-creating value in organizations
- The importance of knowledge management
- How leaders can address the socio-economic impacts of emerging technology
- Why intentional leadership and allyship matter more than ever
This episode challenges technology leaders to think beyond efficiency and consider how innovation can serve people and communities.
🎧 Watch the full episode: https://youtu.be/vc8NkNLFtvU
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▶️ Watch this episode on YouTube
Catch the full video here of Episode 33: Humanising Service Management: Co-Creating Value in the Age of AI