Congrats to all Best Service and Support Regional Winners

Each year, #HDI honors the very best in the technical support and service management profession, recognizing the individuals, teams, and organizations that have achieved and maintain the highest standards of quality and customer satisfaction. HDI Local Chapter nominees are celebrated in Nov-Dec and the winners go on to compete at a regional level. Congrats to all our Regional Winners below! and thanks to all our #hdilocal chapters for your work on this amazing project. Final Winners will be announced at #SupportWorldLive in April.


Best Service and Support Analyst

Josh Knoieczny, Paychex

Nathan Loper, Butler University

Sergio O'Connor, GoPro


Best Service and Support Technician

Jeffrey Kisicki, State of Nebraska/Office of the CIO

Pat Oakey, The Ohio State University Wexner Medical Center

Phillip Oha, Loudoun County


Best Service and Support Manager

Tristan Fay, PBS Systems Group

Brad Biagi, First American

Gina Montague, Infinite Campus