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HDI Local Chapters - Awards

The 2025 HDI Awards Opens August 26! 

YOU HAVE WHAT IT TAKES TO BE A WINNER!

You know the saying, “the sky’s the limit?” Well, that definitely doesn’t apply to the service & support industry! We continue to break boundaries and reach new heights. We want to celebrate that with you! 

HDI Awards for Best Service and Support Analyst and Technician are an easy (and free) way to acknowledge your team’s efforts. The process of completing the entry form allows you to pause and consider what (and who) contributed to your success and where you can go from here. 

What does it take to be a winner? Click here for Criteria and Guidelines 

•Free - No membership required
•Easy way to recognize the performers on your team
•Local and National Recognition for your company
 

The deadline for 2025 HDI Global Service and Support Awards submissions
is November 1, 2024.


Best Service and Support Analyst

Formerly Analyst of the Year

Is there an outstanding frontline technical support professional (support center analyst, help desk professional, or customer service representative) in your organization that you feel deserves recognition for their commitment, dedication, and service to your customers? Does the analyst sitting next to you provide outstanding support, or does someone you know demonstrate a commitment to excellence that sets an example for others to follow? Does someone on your team consistently go above and beyond the call of duty? Here’s your opportunity to see them recognized for their efforts!

Selected Evaluation Criteria


Best Service and Support Technician

Formerly Desktop Support Technician of the Year

Is there an outstanding desktop support technician in your organization who you feel deserves recognition for their commitment, dedication, and service to your customers? Does the technician who visits your desk provide outstanding service? Does someone on your team consistently exceed expectations? Here’s your opportunity to see them recognized for their efforts!

Selected Evaluation Criteria

 

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HDI Awards Submit your Nomination Today!

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