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Virtual Community: Providing 5-Star Service to Become a Great Service Organization

11 Jun 2024
12:00pm - 1:00pm CDT

This session aims to equip you with the insights and ideas necessary to elevate your5 star graphic service delivery to new heights and establish your organization as a beacon of exceptional customer care.

Our session will delve into innovative concepts and strategies tailored to meet the dynamic needs of modern customers. Whether you're a seasoned professional or new to the world of customer service, this meeting promises valuable takeaways for all.

MattBeran headshot

Matt Beran – has over 20 years of experience in Service Management. He has served in multiple roles, including positions on the service desk, as a consultant, and experience designer. His clients included enterprises of many sizes and industries.

Known for challenging industry norms and practical approaches to Service Management, Matt is now a Sr. Product Marketing Specialist

at InvGate, a software company building better IT experiences. 

He is also the host of Ticket Volume, a podcast powered by InvGate, where he discusses topics such as IT, ITSM, Asset Management, cybersecurity, governance, and career development, along with different guests. In addition, he is a highly-regarded speaker at conferences. His favorite topics introduce new ways of thinking about service experiences and improving team collaboration.


Ticket Name Sale Ends Price Quantity
Non-Member 11 Jun 2024 Free
11 Jun 2024
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Attendees (139)

11 Jun 2024
12:00pm - 1:00pm CDT

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