Simply the Best! see more
And now, the fun part of the Awards Season - Celebration.
Our local chapters are recognizing all this year's nominees for HDI Best Service and Support Analyst and Best Service and Support Technician at local (and yes virtual) celebrations. You can see them all on our events page. Comedy - Pizza - Leadership.
Join the Fun!
HDI Award is their chance for industry-wide recognition see more
This year - give them respect and recognition - HDI Award is their chance for industry-wide recognition.
Our HDI Local Chapters are looking for award entries that celebrate your service and support analysts and technicians. And, after the year we’ve all had, we know we have much to stop and celebrate. The 2021-22 HDI Awards provide a platform to showcase your people, create value for your organization and inspire all professionals in the service and support industry.
HDI Awards for Best Service and Support Analyst and Technician are an easy (and free) way to acknowledge your team’s efforts. The process of completing the entry form allows you to pause and consider what (and who) contributed to your success and where you can go from here.
The deadline for HDI Award submissions is October 29, 2021.
Simply the Best! 2021 Best Service and Support Regional Winners see more
We are so excited to announce the regional winners for the Best Service and Support Analyst and Technician. Winners will be announced at Support World Live July 13 - 16 in Las Vegas https://www.hdiconference.com/
HDI Best Support Analyst
- Honey Cole-Wilson - Lockheed Martin Corporation
- Laura Haley - Edward Jones
- Anthony Lopez - The MITRE Corporation
- Fahim Zaman - First American
HDI Best Support Technician:
- Richard Fix - Samaritan Health Services
- Sandra Heesch - Montefiore
- Kim Henderson - Medtronic
- Paris Johnson - Exelon, Inc.
Local Chapter Officer of the Year
- Erica Hanna, Physicians Committee for Responsible Medicine
- Kristi Lawrence, Kelly Services
- Tom Wilk, Carnegie Mellon University
All the 2021 HDI Service and Support Awards Finalists are featured in this article by Craig Idlebrook.
2020 is the year to recognize your IT Pros see more
HDI Awards now taking submissions - Nominate today
An HDI Award is your chance to give your IT Pros industry-wide recognition.
If there was ever a year when ITPros deserved recognition - it is this year! Am I right? Nominate your Best Service and Support Technicians and Analyst for recognition. It's easy. It's FREE. And you also get recognition by your HDILocal chapter.
HDI and HDI Local Chapters judging panel is looking for amazing entries that celebrate the service and support industry and its people.
What innovations have your front line IT Pros helped with to take pandemic pivot customer service to new heights?
Do you have a shining star leading your team to success?
No doubt we have (and will continue to) overcome a lot this year. This is your chance to recognize memes of your team(s) who stand out and helped to lead through highs and lows.
Recognize them for their hard work and outstanding achievements.
The HDI Awards will provide a platform to recognize your people. You can also showcase your initiatives, creating value for your organization and inspiring all professionals in the service and support industry.
The deadline for 2021 HDI Award submissions is October 31, 2020.