What IT Assets You Need to Track in 2025
In a new blog, Matt Beran emphasizes that asset management isn’t about tracking everything—it’s about tracking the right things. His piece explores how businesses can optimize efficiency, reduce risk, and support growth by strategically managing hardware, software, and cloud services.
HDI Local Chapters: A Career Game-Changer
Erica Marois highlights the impact of HDI Local Chapters, a network of 24 groups nationwide that serve as a hub for IT service professionals. Members gain access to learning opportunities, career development resources, and valuable peer connections.
Fast-Tracking Your IT Career
Wilson Pardi Junior shares strategies for accelerating IT career growth in 2025. His blog stresses the importance of balancing technical skills—such as network security—with soft skills that AI can’t replicate, positioning professionals for long-term success.
Spotlight on Jo Peterson
Recognized as an HDI Top 25 Thought Leader, Jo Peterson discusses supply chain security and shares personal insights, including her dream vacation.
Upcoming Webinar: AI-Powered Knowledge Management
On March 25, 2025, Leslie O'Flahavan will lead a webinar on using Generative AI to refresh outdated knowledge base content, improve user engagement, and streamline IT support.
For more industry insights and updates, visit HDI SupportWorld and explore the latest research, blogs, and events shaping the future of IT service management.
